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Business Analyst – US

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Job Description

OutSystems

As the #1 low-code application development platform, OutSystems provides customers with everything they need to build apps incredibly fast. So let’s cut to the chase.
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We are looking for a Business Analyst for our Early Access Programs [EAP] initiative within the Vanguard team. This is an entry-level position at OutSystems, and it opens the door to a thrilling career with plenty of growth opportunities!
Vanguard is the tiger team at OutSystems R&D – focusing on critical needs by our top customers that require tactical, on-the-spot, massively scalable solutions. At Vanguard, you will be working with the best to deliver fast, helping our customers in their journey of adopting OutSystems to their needs and goals – making history along the way.

You will like this role if you:

  • Wake up eager to solve the next challenge. You get thrilled brainstorming with other colleagues and getting to elegant and simple solutions for complex problems?
  • Like to investigate things, analyze information, and document and share findings.
  • Have a proactive and “get-things-done” attitude, even when working with uncertainty. At Vanguard we are solving top challenges and 80/20 is not just a buzzword – it’s how you know you’re doing the right thing!
  • Like to solve the puzzle. Completely understanding the problem with its ramifications and only then realizing how to solve it the simplest way possible. Skip a few steps and you may end up going down a rabbit hole that doesn’t really add value anywhere.
  • Want to make a difference. Your work will be used directly by our customers in fast delivery cycles, and you’ll immediately see the value they get. And as in all product organizations, you’re contributing to the vision and capabilities in the long run.
  • Get excited about technology. At OutSystems we constantly look for the best way to solve new & old problems, so expect to explore the state-of-the-art for whatever domain you’re working on.
What exactly will you be doing?
  • Collecting and providing consistent data for evaluating the effectiveness of our EAPs;
  • Determining program requirements and making recommendations;
  • Document and map customer needs with EAP programs;
  • Working with other R&D teams in creating the new capabilities of an EAP;
  • Working with Support and field teams ensuring everyone is aware of the EAP purpose and details to ensure complete alignment;
  • Addressing potential EAP-related issues by engaging and working together with Support, customer-facing teams, R&D, and others.
Minimum Qualifications and Skills:
  • Bachelor or Master Degree in Computer Science, Software Engineering, or similar;
  • Excellent communication, interpersonal, and report writing skills;
  • Ability to collect and analyze complex sets of data;
  • Strong organizational and time management skills;
  • Eagerness to learn and embrace different challenges;
  • Fluent English and good communication skills.
Valued Qualifications and Skills:
  • Experience in software development or operations/support;
  • Previous experience as an Analyst, Consultant, or in a similar role;
  • Technical experience in App development and/or databases;
  • Experience with OutSystems (development, DevOps, or sysops);
  • Experience with monitoring and troubleshooting complex distributed systems.
About OutSystems

Our software platform is revolutionizing how organizations build and deliver business-transforming applications. OutSystems is one of the fastest-growing B2B software companies in the world, with a base in Lisbon, Portugal, international locations in Atlanta, Boston, London, Utrecht, Frankfurt, Dubai, Kuala Lumpur, Tokyo, Sydney, and Singapore, and customers in more than 52 countries.

  • Recognized as a leader in our market by top analyst firms like Forrester and Gartner;
  • Winner of multiple industry awards, including the prestigious CODiE award;
  • Loved by customers who have voted us the best low-code software platform (Gartner Peer Reviews, TrustRadius, and G2 Crowd).
Working at OutSystems

We don’t have many rules, but we have a lot of common sense. Our commitment to our culture is highlighted in The Small Book of the Few Big Rules, written by our Founder and CEO, Paulo Rosado. This commitment to culture has landed us in the top six Forbes Best Cloud Computing Companies and CEOs To Work For four years running.

  • Disrupting the status quo is in our DNA. In fact, it’s why our company exists;
  • We ask “why” a lot. It helps us connect our individual work to the bigger picture, and sometimes even uncover a better way;
  • Our offices are great places to be, but will never be the stuff of future tech mockumentaries. We’re much more down-to-earth than that.
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