About Marcelo Jesuino de Almeida

  • Experience 8 Years +
  • Work Title Project Support Office And Control Manager
  • Company Name Digicel
  • Schedules Full Time
  • Qualifications Master’s Degree
  • Type of Work Both
  • Skills Business Development
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Large experience at ICT and Telecom arena, being 5 years as Regional O&M Coordinator at a Brazilian Carrier, 2 years as Governance and Project Control at Digicel Group and remainings at Ericsson, on assignments all over the world on roles as Consultant, Project & Program., Account, RF, Regional, Escalation & Change., Forecast & Strategic Planning, Operations, Performance and Design Center Manager and leading multicultural and geographically distributed teams delivering professional services applying PMI, eTOM, ITIL and Agile practices at Network Rollout, Systems integration and SW development. Also concluded an MBA on Strategic Business Management and Marketing with grade A and also got certified Six Sigma Yellow Belt by Ericsson and preparing for ITIL & CCNA certifications. Coming from a multicultural background, a global high tech professional with vast experience on short, medium and long-term assignments in LatAm, USA, Europe, Asia and Africa and fluent in Spanish, Portuguese and English ( Offshore and Inshore). Solid experience as Remote Delivery Manager acting on bids, deals, pricing, services developing, business development, and managing deliveries at America’s Region and large experience as Operator and Vendor. Specialties: Infrastructure Management, Field Operations, Project Management, Project Engineering, Telecommunications Management, Agile, Waterfall, Scrum, CSM, ORACLE, Azure, Change Management, budget management, coaching, PDC Manager, RFI, customer support, remote delivery, Wi-Fi, edge, gsm, (w) cdma, LTE, 2G, 3G, 4G , 5G, engineering, Lean principles, User Experience, Project Charter, Project Thinking, Scope Management, Maintenance Management, Marketing, Quality Assurance, Kanban, Risk assessment & mitigation, data analysis, optimization, oss, bss, performance analysis, pricing, sales process, Auditing, excel, people management, proposal writing, Project Plans, Project Cost, Financials, Primavera P6, Agile Project Management, RF, TX, IP, CA Clarity, Jira, SAP, HANA, SAP Activate, ABAP, CRM, BW, Six Sigma, PSM, Technology Services, Cloud, Virtualization solutions, SaaS, PaaS, IaaS, Big Data, Yellow Belt, Contract Management, P&L, Sales, Account Management, Change Control Board, RFP, RFQ, Digital Transformation, Public Sector, Government, Tender Management, Project Estimation, Forecasting, Crisis Management, AgileSHIFT, Scrum Master, DevOps, Product Owner, PO, EPMS, ISDP, Yupana, ZTE, Huawei, Ericsson, Cisco, B2B, Value Selling, Presentations, Cost Savings, Change Process, Process Improvement, Time Management, Resource Planning. 
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  • 2017 - Present
    Digicel Group

    Project Support Office, Governance and Control Manager

    *Responsible to implement Governance and Project Control at Digicel Markets; *Project Management Practices Manager; *Driving Project and Program Management at Digicel Markets; *Responsible to liase new development needed at Digi Pro (Yupana) and EPMS (ZTE) for whole Digicel Markets; *Responsible to liase initial setup, improvements and new developments needed at ISDP (Huawei) for Panama Market; *Responsible to keep track of E2E Project Management related to ZTE, Huawei and Affirmed vendors at Digicel MAKO Project; *Driving implementation of Digital Transformation, Project Thinking and Innovation WoW; *Lead Tools and Processes as per below: *Risk Management; *Change Management; *Project Schedule; *Project Procurement; *Project Reporting; *Resource Management; *Project Control; *Financial Management; *Lessons Learned and Project Closure.

  • 2017 - 2017
    Planning and Management Director

    Planning and Management Director

    • Responsible to implement Project Office Governance at SMIM; • Responsible to drive Design Thinking WoW implementation at City Hall; • Produced weekly progress reports and budget updates; • Verified statics data integrity and accuracy; • World Cup remaining (delayed) projects review board; • Implemented, led and controlled change control board;

  • 2013 - 2016
    Ericsson LatAm

    PMO Governance and Control Manager

    Responsible to ensure that a contract for products and/or services is delivered to the satisfaction of customer and Ericsson, breaking down and clarifying scope, securing the necessary resources, planning and monitoring all necessary activities and being, during the project, the lead person for add on sales and opportunity generation; • Total accountability for project scope, budget, time and quality; • Executed E2E Change Management Program successful implementation at LATAM; • LatAm Global Chronos (CA Clarity), Excel, Project and Jira Expert Driver; • As CFR and at Offer Review Board (ORB), provided inputs for risk and deployment cost for more than 30 RFP\'s supporting pre-sales of all sizes, complexity and technologies contained in Ericsson product catalogue helping with Sales Margin Improvement; • Lead Global Tools as: # Global Chronos (CA Clarity), MS Project, Jira, WS Chart Pro, BSC Dashboard and CRM360; • and Processes as per below: # Risk Management, Change Management, Project Schedule, Project Procurement, Project Reporting, Resource Management, Project Control, Financial Management, Lessons Learned and Project Closure. • As Project Manager have managed, lead many full System Integration / Build successful projects from Category A until D as: RAN 2015 Services Etecsa, WCDMA System ATT Kentucky US & GSM CORE Expansion 2015 Etecsa; Main Achievements: • Implemented RLAM Change Request Process on entire Latin America Region reaching 98% Adherence on 2016; • Created a team of Clarity and Change Request Champions to serve as first line support; • Drove Improvement on Processes and Tools Adherence from 78% on 2013 to 97% on 2016; • Conducted RLAM PMO Improvement House achieving around 200MSEK savings by year from 2013 to 2015;

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Project Management Professional - PMP from PMI
AgileSHIFT from Axelos
Wireless Engineer
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Honors & awards

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